FAQ

General

What is Hosted Claws? Hosted Claws is a managed hosting service for OpenClaw — an open-source AI assistant framework. We run your own private AI assistant on our infrastructure so you don't have to.

What can my assistant do? Anything OpenClaw can do: answer questions, manage tasks, send emails, search the web, write code, manage files, set reminders, and much more. It learns your preferences over time through its persistent memory.

Is my data private? Yes. Each customer gets their own isolated container. We don't share data between customers, and we don't train on your data.

Technical

What happens when the container restarts? Your workspace is automatically synced to persistent storage. On restart, it's pulled back. You won't lose your data.

Can I SSH into my instance? No. Containers are locked down for security. You interact with your assistant through messaging channels only.

Can I install custom skills? Yes — your assistant can install OpenClaw skills from Claw Hub through natural language commands.

What models can I use? Depends on your tier. See Available Models for the full list.

Billing

How do I cancel? Contact us at support@hosted-claws.com. Your data is retained for 30 days after cancellation.

Do you offer refunds? We offer a full refund within 7 days of your first purchase if you're not satisfied.

Support

How do I get help? Email us at support@hosted-claws.com. Enterprise customers get priority support with SLA guarantees.